The Lessons You Don’t Learn in Business School – Making That First Hire…Intelligently

June 17, 2015 - When building a business from the ground-up, your first inclination may be to bootstrap it and do everything yourself; I know mine was. But after awhile you realize your time and energy is better spent on the 20 percent of things where you add the most value to the business. So you pivot to hiring folks who can support your growth. Sometimes you make mistakes along the way, but here is what I’ve learned from them.

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The Lessons You Don’t Learn in Business School – Building to Scale

May 26, 2015 - Mid-May marks the start of the annual business school graduation season. Over the next few weeks, schools from Anderson and Booth to Wharton and Yale will graduate some of the top new business talent, who all feel “ready to lead organizations into the future.” I put that in quotes – why? Because that’s the mindset coming out of business school, of the graduates themselves…but the reality is that couldn’t be farther from the truth.

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Melting Pot: Marketing Strategy That Takes Culture into Account

May 1, 2015 - Most of us wouldn’t think of Walmart as a premiere shopping destination for ethnic foods, but walk through one of the company’s supercenters in certain neighborhoods today and you might be surprised. Mangoes and papaya are stocked next to Chinese eggplant, and the next aisle over might feature imported foods from South America – all carefully curated to appeal to growing local Hispanic and Asian populations.

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Making the Conversion: Merging Data & Experience in Analytics

April 20, 2015 - The annual convergence of the end of NCAA basketball season, the onset of the NHL and NBA playoffs, the lead-up to the NFL draft, and the kickoff of the major league baseball season have player stats and sports analytics front of mind for many fans and data nuts – myself included. But rumbles of discontent portend a possible storm on the horizon. It seems not everyone’s a convert to the data-driven future of sports (or business).

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Shadow IT Proves Tech Leaders Need to Shift Their Focus

April 2, 2015 - The recent scandal over Hillary Clinton’s use of a private email address and host server for all of her email correspondence while serving as Secretary of State certainly provided fodder for political pundits. But the scandal also highlights an important strategic issue for organizations – the rise of consumer-friendly cloud technologies that have the ability to make work more efficient, but exist outside the control of corporate IT departments.

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Time for a Marketing Upgrade: The Three Ps to Supporting an Omnichannel Strategy

March 19, 2015 - On your last major in-store shopping outing, how often did you pull out your phone? Did an earlier email or online search lead you there? If you’re like the vast majority of shoppers, you probably tapped into digital channels before and/or during your shopping experience. Today there is no one, predictable path for consumers' interaction with a brand.

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The Work-Life Balance Myth

March 10, 2015 - My father had a certain expectation of the workplace – he expected to be able to leave the house every morning, work uninterrupted throughout the day and be home in time for dinner, the evening news and Rukeyser’s Wall $treet Week. For many of us – and I’m guessing nearly everyone reading this article – it feels like there’s no such thing as a balance between work and life. When it comes to your career, you’re either all in or all out.

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Building a Business That’s Ready for Anything

March 1, 2015 - Crises, be they natural or man-made are an ever present threat to business. So what are companies doing to prepare for disruptions, not just those that can be addressed through disaster planning and business continuity strategies, but those truly unknown scenarios that it seems only the most resilient organizations survive?

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Welcome to HighLights – The Changing Shape of Consulting

February 20, 2015 - Thanks for stopping by HighPoint Associates’ new HighLights blog. My colleagues and I will be using this space to share our views on the day’s biggest business issues and the critical challenges our customers face. We’ll also spend time discussing disruption, highlighting the new approaches companies are taking to solving their business challenges.

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