Unlocking the Hidden Value of Conflict

Not all conflict is damaging – in fact, constructive conflict is actually a powerful tool within an organization. HPA Senior Advisor Alex Nesbitt outlines the differences in types of conflict and describes a path forward for fixing a company’s conflict problem.

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Profitability Improvement & Business Planning

An underperforming, private-equity-backed, industrial cleaning company sought to enhance short-term profitability, evaluate the long-term potential of the business, and build a business plan to capture that potential.

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Musings of a Fallible Leader: Corporate Leadership in the Pandemic

HPA COO Justin Moser reflects on the challenges of corporate leadership mid-pandemic, and outlines four timeless principles.

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Business Transformation Strategy and Market Assessment

A multibillion dollar specialty retail company operating hundreds of stores in North America needed a broad business strategy to frame its near-term turnaround initiatives within a comprehensive plan to rebuild for growth.

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Right Way Wrong Way Managing IT

The Right Way or The Wrong Way – How are You Managing IT?

HPA Senior Advisor Bob Kaplan discusses the important role of discipline in IT management – and why the “quick and easy” way is rarely either quick or easy in the longer term.

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next normal managing whipsaw volatility

Managing the Whipsaw: Planning for the Next Normal

As we look ahead (even if it’s just a month at a time!), HPA Senior Advisor Alex Nesbitt suggests we borrow three practices from supply chain organizations for managing through volatility.

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Strategy Pandemic Pivoting

Pivoting as Business Strategy: The Pandemic Edition

If retail companies have learned anything at all during the 2020 COVID-19 outbreak, it’s this: When it comes to keeping the doors open during the six-foot-apart economy, adapt or die.

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How Strategy Development Changes in a Downturn

HPA COO Justin Moser discusses six key shifts in thinking that are key to managing in the midst of a downturn.

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Common Sense IT

Common Sense: The Missing Factor in IT Management

HPA Senior Advisor Bob Kaplan’s insightful discussion on IT management outlines a few common sense principles supported by project case examples, illustrating the dangers inherent within unorganized and impulsive thinking.

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Tuesday TouchPoints

During this unique time, we are sharing a diverse set of content that is helpful to those managing through volatility, working from home, or just connecting. Our Tuesday Touchpoints series shares thinking from various HPA leaders on what the health crisis means to you in education, finance, retail, strategy, and everyday life.

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