Implementing change is risky business, and very difficult to do well. Academic research, surveys completed by major consulting firms, and personal observation all reveal that most implementation efforts fail to achieve the desired results.
The reasons why companies fail to successfully implement change are reasonably well documented. Near the top of the list are the challenges of changing mindsets, overcoming cultural resistance, project complexity, resource constraints, and a lack of commitment.
Contributing Authors: Alex Nesbitt and Kristina Tober