Fan Loyalty

October 26, 2015 - I’m a die-hard Philly sports fan.

Born and raised in Philadelphia, I was indoctrinated at an early age, living, eating and breathing the Eagles, Phillies, Sixers and Flyers (much to my parents’ chagrin). I stuck with them despite a family move to the New York area, and got a second fix returning to Philly for college. And despite subsequent moves to other fan-fanatic cities like Boston, New York and now LA, I remain loyal to my teams.

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Trust Me

October 8, 2015 - When HighPoint Senior Advisor Jim Bennett penned a HighPoint InSights article last year on the importance of corporations building trust, who knew it would become such a hot topic in recent months? As Jim pointed out, trust isn’t just a nice perk achieved while growing market share and profitability. Trust can directly impact your ability to retain and grow your business.

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The Lessons You Don’t Learn in Business School – Communications 101

September 24, 2015 - I’m probably not alone in noticing that written communication has gotten, frankly, sloppy. We could chalk it up to any number of culprits. Maybe it’s the proliferation of instant messaging that’s forcing abbreviations, conjugations and the like to become the norm. Or maybe it’s voice-to-text messaging, an over-reliance on auto-correct, big fingers on little screens, the list goes on.

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The Lessons You Don’t Learn in Business School – Developing a Stabilization Strategy

August 17, 2015 - In my last post, I offered some guidance on weathering business downturns, based on my experiences at HighPoint during the recession. This month, I want to move to the next phase of the cycle – stabilizing ahead of the upswing.

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The Lessons You Don’t Learn in Business School – Developing a Stabilization Strategy

August 17, 2015 - In my last post, I offered some guidance on weathering business downturns based on my experiences at HighPoint during the recession. This month, I want to move to the next phase of the cycle – stabilizing ahead of the upswing.

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The Lessons You Don’t Learn in Business School – How Do You Prepare for the Bad Times?

July 13, 2015 - Economic downturns are one of those events for which there are no written rules. There are no courses that prepare you for the multitude of “what if” scenarios that can unfold when it strikes. I’ve had the ‘pleasure’ of experiencing two downturns in very different ways, but I've learned a lot from the journey and emerged stronger for it.

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The Lessons You Don’t Learn in Business School – Making That First Hire…Intelligently

June 17, 2015 - When building a business from the ground-up, your first inclination may be to bootstrap it and do everything yourself; I know mine was. But after awhile you realize your time and energy is better spent on the 20 percent of things where you add the most value to the business. So you pivot to hiring folks who can support your growth. Sometimes you make mistakes along the way, but here is what I’ve learned from them.

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The Lessons You Don’t Learn in Business School – Building to Scale

May 26, 2015 - Mid-May marks the start of the annual business school graduation season. Over the next few weeks, schools from Anderson and Booth to Wharton and Yale will graduate some of the top new business talent, who all feel “ready to lead organizations into the future.” I put that in quotes – why? Because that’s the mindset coming out of business school, of the graduates themselves…but the reality is that couldn’t be farther from the truth.

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Making the Conversion: Merging Data & Experience in Analytics

April 20, 2015 - The annual convergence of the end of NCAA basketball season, the onset of the NHL and NBA playoffs, the lead-up to the NFL draft, and the kickoff of the major league baseball season have player stats and sports analytics front of mind for many fans and data nuts – myself included. But rumbles of discontent portend a possible storm on the horizon. It seems not everyone’s a convert to the data-driven future of sports (or business).

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The Work-Life Balance Myth

March 10, 2015 - My father had a certain expectation of the workplace – he expected to be able to leave the house every morning, work uninterrupted throughout the day and be home in time for dinner, the evening news and Rukeyser’s Wall $treet Week. For many of us – and I’m guessing nearly everyone reading this article – it feels like there’s no such thing as a balance between work and life. When it comes to your career, you’re either all in or all out.

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