A multibillion dollar specialty retail company operating hundreds of stores in North America needed a broad business strategy to frame its near-term turnaround initiatives within a comprehensive plan to rebuild for growth.

HPA Senior Advisor Bob Kaplan discusses the important role of discipline in IT management – and why the “quick and easy” way is rarely either quick or easy in the longer term.

As we look ahead (even if it’s just a month at a time!), HPA Senior Advisor Alex Nesbitt suggests we borrow three practices from supply chain organizations for managing through volatility.

If retail companies have learned anything at all during the 2020 COVID-19 outbreak, it’s this: When it comes to keeping the doors open during the six-foot-apart economy, adapt or die.

HPA Senior Advisor Bob Kaplan’s insightful discussion on IT management outlines a few common sense principles supported by project case examples, illustrating the dangers inherent within unorganized and impulsive thinking.

HPA Founder & Managing Director Sumeet Goel wraps our Tuesday TouchPoints series with an insightful reflection on the last 90 days, and perspectives on the new normal.

Implementing change is risky business, and very difficult to do well. Academic research, surveys completed by major consulting firms, and personal observation all reveal that most implementation efforts fail to achieve the desired results. The reasons why companies fail to…

Almost two-thirds of Americans own a smartphone, and almost half of those people state it’s something “they couldn’t live without.”  According to Forbes, the number of “endpoints” where consumers interact continues to grow, with greater cooperation between traditional and emerging…

An E-Commerce division of a large publicly traded international commerce solutions provider sought to establish a strategic Business Intelligence and Analytics team to provide actionable recommendations in support of growing their own clients’ business.

Human beings are driven by the idea that with success comes happiness. The harder we work, the more successful we’ll be, which will ultimately make us happier. We subscribe to this in business too, believing that with hard work comes…