Despite the appeal of online and mobile shopping, in-store retail is making a comeback. HPA Partner Richard Berger, Senior Retail Advisor Phil Arrata, and Senior Project Leader Andy Fennell discuss how retailers can deliver an exciting customer experience and succeed in an omni-channel world.
Not all conflict is damaging – in fact, constructive conflict is actually a powerful tool within an organization. HPA Senior Advisor Alex Nesbitt outlines the differences in types of conflict and describes a path forward for fixing a company’s conflict problem.
All roads lead to data. Or rather, when it comes to insightful decision-making, optimizing operations, reducing costs, and outperforming competitors, all roads lead with data.
In his 2-part article, HPA Senior Advisor Alex Nesbitt explores the inherent complexities of roll-up mergers and discusses potential solutions to drive value in one of the most successful business growth models historically.
Part 1: Why Roll-Ups Succeed or Fail
Part 2: Secrets to Success in Industry Roll-Ups
The healthcare industry is under pressure from all sides. Consumer advocates are pushing for more transparent pricing models, and providers are compelled to negotiate stricter terms with insurance companies and government programs like Medicare and Medicaid. In parallel, payers and providers are actively engaged in both horizontal and vertical mergers and acquisitions, thus rearranging the industry and disrupting the field of competition from all directions.
In making any summary statement on 2017, it is tempting for us to join the chorus of superlatives already flooding the Internet as we approach the new year. While 2017 was many things to many people, our job is to make sense of it for our clients and collaborators. One of the ways we do this is through the voices of our Senior Advisors, the personification of our commitment to strategic and operational expertise within our firm.
Implementing change is risky business, and very difficult to do well. Academic research, surveys completed by major consulting firms, and personal observation all reveal that most implementation efforts fail to achieve the desired results.
The reasons why companies fail to successfully implement change are reasonably well documented. Near the top of the list are the challenges of changing mindsets, overcoming cultural resistance, project complexity, resource constraints, and a lack of commitment.